Co-operators Employee Benefits – Company Review 2024

As part of the Royal Bank of Canada, one of the country’s largest financial institutions, RBC Insurance leverages strong financial backing and industry knowledge to provide comprehensive benefits solutions for organizations of all sizes.

RBC Insurance is the brand name for the insurance division of Royal Bank of Canada. Headquartered in Mississauga, Ontario, they provide a wide range of insurance products and services, including life, health, home, auto, travel, and creditor insurance.

When it comes to employee benefits specifically, Royal Bank of Canada Insurance offers:

  • Health and dental insurance
  • Life and accidental death & dismemberment (AD&D) insurance
  • Short-term and long-term disability insurance
  • Critical illness insurance

They serve over 5 million clients globally and are one of Canada’s largest bank-owned insurance companies with approximately 2,800 employees. RBC Insurance has a strong reputation and track record, with over 25 years of experience providing group benefits.

Source: https://www.rbcinsurance.com/about/overview.html

Why choose RBC Employee Benefits?

There are a few key advantages that position them as an appealing choice:

As part of Royal Bank of Canada, one of Canada’s largest financial institutions, RBC Insurance has immense financial strength. They have over $1.4 trillion in assets, annual revenue of $42 billion, and an AA credit rating from Standard & Poor’s. This provides security and longevity compared to smaller, less stable providers.

Top-Tier Customer Service

Royal Bank of Canada Insurance has repeatedly been recognized for its service excellence. They have a dedicated team of group benefits specialists available to support employers. Even among big insurers, clients praise RBC’s responsiveness and ease of working with their representatives.

User-Friendly Online Tools

Royal Bank of Canada Insurance offers online portals with real-time data that simplify benefits management for HR teams. Employees can access details on coverage, claims, and more via desktop or RBC Insurance’s mobile app. The technology makes benefits administration seamless.

Extensive Coverage Options

Royal Bank of Canada Insurance enables high plan flexibility with different reimbursement levels, unlimited maximums, and extra coverage add-ons. This allows companies to tailor benefits to their workforce’s needs and budget.

Built-In Value-Added Services

Royal Bank of Canada Insurance includes services like Employee Assistance Programs, virtual healthcare, second opinion services through Best Doctors, and more at no added cost. These provide extra support for employees.

RBC Insurance provides comprehensive benefits with robust backing, technology, and service. Next, examine how real-world customers rate its performance.

RBC Insurance Reviews and Ratings

Positive feedback from clients confirms Royal Bank of Canada Insurance’s strengths in the employee benefits space. Across significant sites like Google and Facebook and industry reviews, Royal Bank of Canada Insurance earns 4+ stars out of 5. 

Specific areas highlighted include RBC’s:

  • Knowledgeable team—clients praise the expertise and support RBC specialists provide. Their knowledge of group benefits gets rave reviews.
  • Smooth technology – online dashboards make it simple for HR admins and employees to access information and manage benefits.
  • Competitive pricing – many note that RBC Insurance’s premiums are affordable, especially given the features included.
  • An array of options – the ability to easily customize plans to meet a company’s needs.
  • Strong client focus – they are commended for taking the time to understand the client’s goals and pain points.

In addition, RBC Insurance holds a Comdex ranking of 90/100 based on broker reviews, indicating they outperform 90% of competitors. They also received top marks in Dalbar’s 2021 insurance company rankings.